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Privacy Policy

At Arrowmax.com, we always concern about protecting your privacy. So we treat your personal information (especially your credit card number) with the highest standards of safety, security and confidentiality.

What Information do we need to collect?

Arrowmax.com needs your name, billing & shipping address, e-mail address, billing phone number and credit card number to process and ship your order. We will e-mail you to confirm your order and keep you updated on your order status. If we have a question about your order, we may contact you by e-mail or by phone. For example, we may call you to verify your credit card information on a large purchase. We do this for your protection.

Arrowmax.com does not collect personal information without your knowledge. We do not sell, rent or give your personal information to unrelated third parties. Examples of personal information include: your full name, home address, billing address, e-mail address and phone number.

Arrowmax.com does not sell, rent or give information about you to unrelated third parties for them to use for themselves or anyone other than Arrowmax.com and its affiliates without your prior permission.

Due to law enforcement for loss prevention and credit risk reduction, Arrowmax.com may need to release customer account or other information if we're advised that release is necessary to comply with the law, or to protect the rights, property and safety of Arrowmax.com, our customers or others.

Is it safe to shop at Arrowmax.com?

The answer is yes. Shopping at Arrowmax.com is 100% safe--guaranteed. Our shopping system is so safe that we have been rated a "Certified Merchant" status. In fact, shopping online at Arrowmax.com is safer than using your credit card at a restaurant or department store. Give it a try and see for yourself why shopping at Arrowmax.com is 100% risk free. You will soon find yourself appreciating the fun, convenience, and security of shopping at home.

Encryption Technology to Make Safe Shopping

Because your credit card security is a high priority, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. The Arrowmax.com Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your credit card information during data travel. Secure Sockets Layer (SSL 256-bit) encryption scrambles your credit card number when you submit your order, making it completely unreadable as it travels over the Internet.

Is 256-bit encryption really secure?

Yes, 256-bit encryption is an industry standard encryption technology. It could take millions of years before a computer with recent technology can decrypt the information sent with 256-bit encryption.

Choosing a Personal Password

When you create an online account on the Arrowmax.com Web site, you need to select a personal password that you will remember. It should be at least 6 characters. To maximize your level of protection, you should choose a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your passwords or any account information.

Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. Arrowmax.com cannot ensure or warrant the security of any information you transmit to us by e-mail and you do so at your own risk.

Protecting your password

We encrypt your password to ensure no one else has access to your account. If you forget your password, you can request your password by using password recovery.