Which kinds of payment methods I can use?
We accept Debit Cards, Credit Cards, Wire Transfer, Pay pal, Western Union and also Money Order.
Which credit cards / debit cards do you accept?
We accept Visa, Master, and American Express Cards.
Is my credit card safe?
Yes security is a top priority at Arrowmax.com. Whenever you transmit your credit card information and other personal information through our site, the numbers and letters are scrambled using the latest 256-bit encryption technology, making it nearly impossible for the information to be stolen or intercepted. Also, our employees are notified and reminded about the importance we place on privacy and of what they can do to ensure that our customers' information remains protected.
How does Arrowmax.com verify credit card / debit card information?
At Arrowmax.com, we do Address Verification Check (AVC) based on credit card or debit card issuer. This is to eliminate the need of providing driver’s license or bank statement. And yes, this is a way much better than the traditional method for doing identification over driver’s license. The benefit is to protect your privacy.
Sometimes, if you wish to ship to an address other than your billing address (please marked on your Bank Statement), you should also contact your issuing bank and have your delivery address added as an authorized alternate ship-to address in the record field or in the note field.
To authorize your item(s) ships, both of your billing and shipping addresses MUST BE verified in advance. If you encounter any trouble when attempting to add an alternate shipping address, let the card issuer know that you are placing an online order and that the retailer must verify your personal information before shipment to eliminate the possibility of fraud. Then, simply drop us an email at info@Arrowmax.com to let us know and we will re-attempt address verification to complete the processing of your order.
When is my credit card charged?
Arrowmax.com will not charge your credit card for an item until it is shipped.